Centrafin Pty Ltd
1.7|36 reviews
EL
EDUARD L
1 reviews | Active since Member
26 Mar 2025, 09:12
CENTRAFIN ABUSE
My workshop signed a rental agreement with ME Systems, ceded to Centrafin. The term was for 5 years, ending October 2024. They never communicated that the term has ended, continuing to charge the same amount without any communication, based on some small wording at the back of the rental agreement.
When I queried Centrafin, they said it is not their duty to inform me, and that because it is a Company with more than R2m turnover, I am not covered by The CPA act which would require them to notify me.
They also charged me R446 a month for insurance which I was already covered for, the agreement read they might ask me for proof of insurance, but never did.
Now they want three months cancellation, as well as threatening to blacklist my company and me individually after faithfully paying every installment for 65 months.
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Replies (106)Centrafin Pty Ltd's replyOfficial
26 Mar 2025, 09:44Good day Eduard. Centrafin has operated entirely within the parameters of the agreement you signed with ME Systems. It is a Rental Agreement and it will continue for a minimum period, whereafter you can give notice to cancel the agreement. Should you not, then the assumption is that you are still using the equipment. It is a little disingenuous to slander our company if we have not acted outside of the agreement. That said, I will check our records to ensure we provided you with a copy of the agreement and requested your insurance details, failing which we would insure the goods. I will also speak to ME Systems regarding your end-of-term arrangements - I am sure we can find an amicable solution. J Gill, Centrafin.
Best regards,
Centrafin Pty Ltd's reply26 Mar 2025, 09:44
Official
Good day Eduard. Centrafin has operated entirely within the parameters of the agreement you signed with ME Systems. It is a Rental Agreement and it will continue for a minimum period, whereafter you can give notice to cancel the agreement. Should you not, then the assumption is that you are still using the equipment. It is a little disingenuous to slander our company if we have not acted outside of the agreement. That said, I will check our records to ensure we provided you with a copy of the agreement and requested your insurance details, failing which we would insure the goods. I will also speak to ME Systems regarding your end-of-term arrangements - I am sure we can find an amicable solution. J Gill, Centrafin.
Best regards,
EL
EDUARD L's updateReviewer Update
26 Mar 2025, 11:34I have been contacted by Centrafin, we resolved the case amicably. Thank you for the assistance!
EL
EDUARD L's update26 Mar 2025, 11:34
Reviewer Update
I have been contacted by Centrafin, we resolved the case amicably. Thank you for the assistance!