Central Developments
Verified Business
Central Developments
Verified Business
444 Reviews (last 12 months)
Responds in 57 hours 43 min
AI Review Summary
Based on recent customer reviews, Central Developments delivers a strongly polarised customer experience. The business excels in maintenance responsiveness and agent dedication, with numerous staff members praised by name. However, recurring concerns around billing errors, hidden utility charges, deposit disputes, and poor communication from finance departments significantly undermine trust for a notable segment of tenants.
Top Strengths:
- •Rental & Property Management: Maintenance turnaround times are consistently praised, often resolved within minutes to hours. Named maintenance staff like Thulani, Henry, Elias, and Philemon receive repeated commendation for professionalism and follow-through.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#1Ranked In Property Developers
57 hours 43 minutesAverage Time To Reply
8 NPSRecommended: Likely
Replied to 54% of negative reviews
Typically takes less than 63 hours 26 min to reply
TrustIndex
0
Score
Ranking
#1
in Property Developers
Avg Reply
57 hours 43 minutes
NPS Score
8
Recommended: Likely
Replied to 54% of negative reviews
Typically takes less than 63 hours 26 min to reply
Review Distribution
4|444 Reviews
May '25 - Apr '26
5(68.2%)
4(6.6%)
3(3%)
2(0.9%)
1(21.3%)
5(68.2%)
4(6.6%)
3(3%)
2(0.9%)
1(21.3%)
Recent reviews (444)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceW
Wisani
1 reviews | Active since Jan 2020
19 Mar 2026, 10:07
Central development is so stressful, there’s always something wrong but all thanks to Thulani by making my stay at junction apartments a lot more easier, his always willing to help after hours, with all the frustration I get from the office team
Central development is so stressful, there’s always something wrong but all thanks to Thulani by making my stay at junction apartments a lot more easier, his always willing to help after hours, with all the frustration I get from the office team. thank you Thulani I personal rate you 5 Stars
Helpful (0)
|Replies (0)W
Wisani
1 reviews | Active since Jan 2020
19 Mar 2026, 10:07
Central development is so stressful, there’s always something wrong but all thanks to Thulani by making my stay at junction apartments a lot more easier, his always willing to help after hours, with all the frustration I get from the office team
Central development is so stressful, there’s always something wrong but all thanks to Thulani by making my stay at junction apartments a lot more easier, his always willing to help after hours, with all the frustration I get from the office team. thank you Thulani I personal rate you 5 Stars
0
Replies (0)KK
Kagiso K
1 reviews | Active since Jan 2020
19 Mar 2026, 07:50
Seattle Creek Apartments
Good day Nqobile, I am writing to formally raise my concerns regarding the ongoing issues I have faced, the misinformation provided, and the financial losses suffered as a result of actions from both Mary and the managing team. Firstly, I need to highlight that I was repeatedly given incorrect and misleading information by Mary, both during my previous tenancy at Seattle Creek and again in the most recent arrangement. At Seattle Creek, a unit that I did not accept and had not viewed was allocated to me without my approval. This was only corrected at the very last minute. The same issue has now repeated itself. A unit was changed again during the final week before my scheduled move‑in, without consultation, leaving me with no choice but to cancel the arrangement. Despite this, Mary informed me—incorrectly and unfairly—that I would forfeit the securing deposit , which I paid on 5 January 2026. This instruction was given without any justification, and it is unacceptable that I am expected to bear the financial consequences of internal administration errors I had no part in. In addition, I want to place on record that I was moved out earlier than the agreed time at Seattle Creek by Dino, with Mary’s involvement. This early move‑out contributed to financial pressure on my family and added to the instability caused by the handling of these matters. Given all these circumstances, it is extremely unpleasant and disappointing that I am now being told an early‑termination fee is due—when the events leading to the cancellation were caused by operational failures within your team, not by any actions on my part. The claim that the penalty would only be waived if I accepted an inter‑development move is unreasonable, especially considering that the move itself was mishandled through last‑minute changes. I am therefore demanding the following: That my securing deposit of (Parkland Heights) be refunded in full, as the cancellation resulted from last‑minute unit changes made without my consent from Mary Ncube. That Seattle Creek releases my deposit without penalty, as I was moved out earlier than agreed and subjected to misinformation throughout the process by the Agent. That the ongoing pattern of incorrect communication and last‑minute changes be formally addressed, as it has caused significant financial strain and emotional stress to me and my family and others. I have acted in good faith throughout, and I expect the same in return. I kindly request swift resolution of this matter, as these issues have already affected me financially and personally for far too long. regards
Helpful (0)
|Replies (0)KK
Kagiso K
1 reviews | Active since Jan 2020
19 Mar 2026, 07:50
Seattle Creek Apartments
Good day Nqobile, I am writing to formally raise my concerns regarding the ongoing issues I have faced, the misinformation provided, and the financial losses suffered as a result of actions from both Mary and the managing team. Firstly, I need to highlight that I was repeatedly given incorrect and misleading information by Mary, both during my previous tenancy at Seattle Creek and again in the most recent arrangement. At Seattle Creek, a unit that I did not accept and had not viewed was allocated to me without my approval. This was only corrected at the very last minute. The same issue has now repeated itself. A unit was changed again during the final week before my scheduled move‑in, without consultation, leaving me with no choice but to cancel the arrangement. Despite this, Mary informed me—incorrectly and unfairly—that I would forfeit the securing deposit , which I paid on 5 January 2026. This instruction was given without any justification, and it is unacceptable that I am expected to bear the financial consequences of internal administration errors I had no part in. In addition, I want to place on record that I was moved out earlier than the agreed time at Seattle Creek by Dino, with Mary’s involvement. This early move‑out contributed to financial pressure on my family and added to the instability caused by the handling of these matters. Given all these circumstances, it is extremely unpleasant and disappointing that I am now being told an early‑termination fee is due—when the events leading to the cancellation were caused by operational failures within your team, not by any actions on my part. The claim that the penalty would only be waived if I accepted an inter‑development move is unreasonable, especially considering that the move itself was mishandled through last‑minute changes. I am therefore demanding the following: That my securing deposit of (Parkland Heights) be refunded in full, as the cancellation resulted from last‑minute unit changes made without my consent from Mary Ncube. That Seattle Creek releases my deposit without penalty, as I was moved out earlier than agreed and subjected to misinformation throughout the process by the Agent. That the ongoing pattern of incorrect communication and last‑minute changes be formally addressed, as it has caused significant financial strain and emotional stress to me and my family and others. I have acted in good faith throughout, and I expect the same in return. I kindly request swift resolution of this matter, as these issues have already affected me financially and personally for far too long. regards
0
Replies (0)PL
Pule L
1 reviews | Active since Jan 2020
18 Mar 2026, 14:02
Think twice before you buy a house with Central Development- Leopards Rest (Poor quality)
I’m beyond frustrated and extremely disappointed with the quality of my newly purchased home from Central Development. It has only been 1.5 months since I bought the house, and there are already an insane number of cracks forming throughout the property. This is completely unacceptable for what should be a brand-new, structurally sound home. What makes this even worse is that some of these cracks were “fixed” within months of moving in — and not just once, but twice — yet they keep coming back. Now, to make matters worse, additional issues /cracks under the windows are being declined instead of properly addressed. This clearly points to deeper structural or workmanship problems that are simply being patched or ignored rather than resolved. Their attitude is just as unacceptable. They are completely useless when it comes to taking responsibility and are quick to push everything onto the homeowner. How does it make sense that I’m already expected to fix defects in a house I just bought? Why would I be repairing anything at all this early? The level of workmanship is shockingly poor, and the lack of accountability is even more concerning. It feels like once they’ve made the sale, they walk away and leave you to deal with ongoing problems that should never exist in the first place. Buying a home is a major investment, and no one should go through this. I strongly urge anyone considering Central Development to think twice. Based on my experience, the quality is far below standard, and you may end up with a “new” house that comes with recurring defects, rejected claims, and zero real support from the developer.
Helpful (0)
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Pule L
1 reviews | Active since Jan 2020
18 Mar 2026, 14:02
Think twice before you buy a house with Central Development- Leopards Rest (Poor quality)
I’m beyond frustrated and extremely disappointed with the quality of my newly purchased home from Central Development. It has only been 1.5 months since I bought the house, and there are already an insane number of cracks forming throughout the property. This is completely unacceptable for what should be a brand-new, structurally sound home. What makes this even worse is that some of these cracks were “fixed” within months of moving in — and not just once, but twice — yet they keep coming back. Now, to make matters worse, additional issues /cracks under the windows are being declined instead of properly addressed. This clearly points to deeper structural or workmanship problems that are simply being patched or ignored rather than resolved. Their attitude is just as unacceptable. They are completely useless when it comes to taking responsibility and are quick to push everything onto the homeowner. How does it make sense that I’m already expected to fix defects in a house I just bought? Why would I be repairing anything at all this early? The level of workmanship is shockingly poor, and the lack of accountability is even more concerning. It feels like once they’ve made the sale, they walk away and leave you to deal with ongoing problems that should never exist in the first place. Buying a home is a major investment, and no one should go through this. I strongly urge anyone considering Central Development to think twice. Based on my experience, the quality is far below standard, and you may end up with a “new” house that comes with recurring defects, rejected claims, and zero real support from the developer.
0
Replies (0)N
Nkosingiphile
1 reviews | Active since Jan 2020
18 Mar 2026, 13:01
The service was great
The service was great. I was constantly given updates on the status of my ticket
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Nkosingiphile
1 reviews | Active since Jan 2020
18 Mar 2026, 13:01
The service was great
The service was great. I was constantly given updates on the status of my ticket
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TM
Thabo M
1 reviews | Active since Jan 2020
16 Mar 2026, 09:06
Electricity blocked due to rental arrears - poor handling by credit control
I would like to raise a concern regarding the handling of a tenant matter at The Junction (managed by Central Developments) and the conduct of one of the credit controllers. A tenant’s prepaid electricity was blocked through the SmartMatter system because of rental arrears that have nothing to do with electricity usage. This effectively prevents the tenant from purchasing electricity, which is an essential service. After engaging with SmartMatter, they confirmed that the amount loaded onto the electricity system was related to rental arrears and advised that the matter should be addressed with property management. The concern here is that the utility platform is being used to enforce rental collection, which leaves tenants without electricity. In addition, the interaction with the credit controller (Mxolisi) was extremely unprofessional. When the tenant attempted to explain her financial situation, she was told that her voice was “annoying” and that she must “go hustle the rent money.” This kind of language is unacceptable when dealing with tenants who are trying to resolve their accounts in good faith. To make matters worse, an agreement was discussed where half of the arrears would be paid. The tenant made a payment of R4,000 in good faith based on that discussion, but afterwards the credit controller attempted to change the position and demand the full amount immediately. While rental arrears are a serious matter, tenants should still be treated with dignity and professionalism. Blocking electricity through a prepaid system to enforce rental payment and the manner in which the situation was handled raises serious concerns about tenant treatment and service standards. I hope Central Developments reviews both the conduct of its staff and the practice of linking rental arrears to utility access.
Helpful (0)
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Thabo M
1 reviews | Active since Jan 2020
16 Mar 2026, 09:06
Electricity blocked due to rental arrears - poor handling by credit control
I would like to raise a concern regarding the handling of a tenant matter at The Junction (managed by Central Developments) and the conduct of one of the credit controllers. A tenant’s prepaid electricity was blocked through the SmartMatter system because of rental arrears that have nothing to do with electricity usage. This effectively prevents the tenant from purchasing electricity, which is an essential service. After engaging with SmartMatter, they confirmed that the amount loaded onto the electricity system was related to rental arrears and advised that the matter should be addressed with property management. The concern here is that the utility platform is being used to enforce rental collection, which leaves tenants without electricity. In addition, the interaction with the credit controller (Mxolisi) was extremely unprofessional. When the tenant attempted to explain her financial situation, she was told that her voice was “annoying” and that she must “go hustle the rent money.” This kind of language is unacceptable when dealing with tenants who are trying to resolve their accounts in good faith. To make matters worse, an agreement was discussed where half of the arrears would be paid. The tenant made a payment of R4,000 in good faith based on that discussion, but afterwards the credit controller attempted to change the position and demand the full amount immediately. While rental arrears are a serious matter, tenants should still be treated with dignity and professionalism. Blocking electricity through a prepaid system to enforce rental payment and the manner in which the situation was handled raises serious concerns about tenant treatment and service standards. I hope Central Developments reviews both the conduct of its staff and the practice of linking rental arrears to utility access.
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