Terrible service regarding Student Application – Urgent Attention Required

I am writing to formally raise a concern regarding the ongoing difficulties my son has experienced while attempting to apply for admission at Central Johannesburg College Ellis park Campus over the past three years.

Despite multiple attempts and visits to the Ellis Park campus, he has never received any formal notification via SMS or otherwise regarding the outcome or progress of his application. Each time he visits the campus, he is told to wait and is given a date to return, only to face the same response when he returns. This cycle has repeated itself for over three years, with no clarity, resolution, or proper communication from the institution.

This experience has been incredibly frustrating and deeply demoralising for him. As a parent, it is disheartening to witness the continued disappointment and lack of support, especially given his sincere efforts to pursue further education through your institution.

We respectfully request a thorough review of his application history and immediate clarity on what the way forward is. We would also appreciate transparency regarding the application process and a formal response addressing this matter.

Your urgent attention to this issue will be greatly appreciated.

Kind regards, Lindi Boikanyo