*** from capitec bank phone me and my sister asking for my sister's details. The email that sent us are saying the investigation will take 10 to 14 days, I ask why it's gonna take so long while my sister submitted all the documents that are neede
Centriq insurance together with capitec bank are playing hide and seek with my sister's emotions.
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Centriq Insurance's replyOfficial
22 Apr 2026, 08:57
Dear Sinoxolo
Thank you for sharing your experience with us.
Your concerns will be investigated, and feedback will then be provided. In the interim, should you have any queries relating to the process or timelines, please contact us at ***
Kind Regards Centriq Complaints
Best regards,
Centriq Insurance's reply22 Apr 2026, 08:57
Official
Dear Sinoxolo
Thank you for sharing your experience with us.
Your concerns will be investigated, and feedback will then be provided. In the interim, should you have any queries relating to the process or timelines, please contact us at ***