SANLAM GAP COVER ADMINISTRATORS ARE INEFFICIENT AND USELESS

Operators of SANLAM GP COVER are the must unbusinesslike and disgraceful organisation I have ever given business to.

I have several issues with this company, but needless to say I am considering moving my Gap Cover, which seems to have Sanlam in name only, to another provider. I have been with the Group for 10 years now and have seen the administration of Sanlam Gap Cover go from world class to a pile of steaming "mud". For example, a little missive at the end of the email communications from their Billing Department that states "Please be advised that emails to this inbox have a turnaround time of 10 working days." WOW. The old Post Office has a quicker turnaround time back then when we used to communicate via letter. Readers: Do NOT touch this company with a bargepole.