Their marketing, finance department, management and client service are pathetic

Their marketing, finance department, management and client service are pathetic. Misleading us from the beginning last year in October 2020. As the name, Centurion Akademie, they told is it will be in afrikaans. They did not exlained what the subjects involved Anatomy, in english, and we are afrikaans. My son has learning dissability and all the proof were send to them. He started in January this year, 2021, and could not manage with the study in English. We paid upfront last year for all the fees for this year. In March when we told them, that he struggle and because of the english he thought he made the wrong choice, only because of the english and the subject Anatomy. They refuse to refund us, even only part of the nearly R60,000.00 we paid last year for his studies for 2021. That exclude all his text book. We, as his parents struggle financially, due to job losses and me with a disability, and they have no idea, and we are just another case that they make money from. They should be ashame of them as a institution to help students as well be an good excample for students. Everyone is complaining, student included, as how they operate overall. I send numerous emails, but with no success.