Flawed design

Perfect user interface on the D5 Evo gate motor #kudos, but honestly guys, where was your design team when a gate motor can only run on a battery. It does not make sense that when I have 100% mains that my gate would open/close abnormally if my “backup battery” is not fully charged!!

I did myself the favour after the mains came back on after a 6 hour power out to remove the battery to charge it, guess what? the whole circuit board went dead...which tells me your design draws power via the battery, how stupid is that!!! Isn't the battery supposed to the the backup??

You seriously owe every Centurion Gate Motor person in SA living with load shedding an explanation. Sies!