Exceptional Service and Peace of Mind

I recently misplaced my marriage certificate and needed a new one from Home Affairs. I really wasn’t willing to stand in long queues for weeks and then wait another 6–8 weeks for collection, so I decided to try Certificates RSA. I’ll be honest—I was hesitant at first because I wasn’t sure if the service was legit.

But after dealing with Maria, all my doubt disappeared.

From the very beginning, Maria was professional, patient, and reassuring. She explained the entire process clearly and delivered exactly what she promised. Within 3 days, she sent me a scanned copy of my marriage certificate as well as the waybill for the original, which is already on its way to Cape Town.

Maria’s professionalism, excellent people skills and deep knowledge of the process made everything effortless for me. She truly went above and beyond, and she is an asset to the company. Honestly, I believe she deserves a well-earned bonus for the outstanding service she provides.

Thank you, Maria, and thank you Certificates RSA—you’ve made a stressful situation incredibly easy.