Am I ****med?

In February 2024 I have ordered the gas geyser through the internet add. They informed me that geyser is no more available. I have asked for refund but they stated to have difficulties to refund the funds. They offered me another one in the same price range. They failed to deliver it. In June 2024 I have visited the building in Durban where they should have office but I was told that they vacated it. There was no store or warehouse in the building either. Eventually they promised me refund in November 2024. After few emails they failed to respond. Week ago I have asked them to forward my request for refund to be facilitated by declared company owner. But in vain, there was no action or response to date.