No response after days...

<p>On 5 August 2016 I made a purchase at Chain reaction. The order was confirmed and shipped. It is now 26 August 2016 and the package is yet to arrive. I have sent emails and made phone calls with no avail. The emails have not been answered nor has the telephone conversation yielded any results. The tracking website says te package is enroute to destination, but this has not changed since 8 August. </p>