1 reviews | Active since Member
I had my home pool marbelited in November 2015. The work was completed on 24 November 2015. Two weeks after the completion of the marbelite I noticed that there were patches of discolouration and pool marks appearing on the pool surface. I contacted Mike Voster in the second week of December and advised him of my concerns. We agreed that given the time of the year he would come and inspect the pool and my concerns regarding it in January 2016. The staining on the pool became worse and when Vorster failed to call me in January 2016 I once again called him in February and insisted that he inspect the pool. During my telephonic discussion he advised me that I should check my contract as the contract does not cover discolouration, fading of colours or stains. I advised him that it was unacceptable to me that a pool that had just been completed could present with such discolouration marks and patches. On Saturday 27 February 2016 Voster attended at my premises to inspect the pool. He disavowed any responsibility and suggested I sand-paper the spots on the pool surface. When asked whether he could attend to this he advised that he would require payment for this work.