Horrible Service at Charlotte Maxeke ( Joburg Gen) hospital.....

My brother is currently there for the past 2weeks in the blue section. Besides the fact that the doctor's dont tell you anything, the nurses and staff just dont care about doing their jobs. He has gone worse since being admitted and must wear a nappy that they dont clean or anything until we are there. He has developed bed scores now. He cannot even lift his arm so weak he is and they dont help feed him or nothing. The little we leave him, gets ****** and he is to weak to fight back.

Where can I reach someone senior to assist or should I just go to the news.....