Chartall Business College
Verified Business
Chartall Business College
Verified Business
3 Reviews (last 12 months)
Responds in 7 hours 54 min
Performance(last 12 months):
0Trustindex Rating
#13Ranked In Education & Training
7h 54mReply Time
0 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 51 min
TrustIndex
0
Ranking
#13
in Education & Training
Avg Reply
7h 54m
NPS Score
0
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 51 min
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Chartall Business College
Chartall Business College has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 51 min. Hellopeter has tracked Chartall Business College across 39 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLL
Lebogang L
1 reviews | Active since Jan 2020
1 Mar 2026, 06:55
Outstanding Support, Quality Education, and Academic Excellence.
My experience with Chartall Business College has been truly positive and enriching. The lecturers are knowledgeable, supportive, and genuinely invested in student success. The course material is practical, relevant, and aligned with industry standards, which has helped me grow both academically and professionally. A special thank you to Elizabeth O***a and Simon Gathua for their exceptional support, guidance, and encouragement throughout my journey. Their dedication and professionalism truly make a difference. I would highly recommend Chartall Business College to anyone seeking quality education while balancing work and personal commitments.
Helpful (0)
|Replies (0)LL
Lebogang L
1 reviews | Active since Jan 2020
1 Mar 2026, 06:55
Outstanding Support, Quality Education, and Academic Excellence.
My experience with Chartall Business College has been truly positive and enriching. The lecturers are knowledgeable, supportive, and genuinely invested in student success. The course material is practical, relevant, and aligned with industry standards, which has helped me grow both academically and professionally. A special thank you to Elizabeth O***a and Simon Gathua for their exceptional support, guidance, and encouragement throughout my journey. Their dedication and professionalism truly make a difference. I would highly recommend Chartall Business College to anyone seeking quality education while balancing work and personal commitments.
0
Replies (0)KM
Kitso M
1 reviews | Active since Jan 2020
3 Jul 2025, 09:41
Think Twice Before Enrolling with This College
I initially signed up on an installment plan and paid a deposit, which was fine, and I was ready to begin. I was contacted for onboarding, and at first, I actually enjoyed the process—I even started going through the course I had enrolled in. I was told during onboarding that a facilitator would be in touch, but I waited for weeks and no one ever contacted me. I had only been with the company for about a month when problems started becoming clear—and it turned out to be one horrible month. As my next installment approached, I received no reminders or communication—no payment link, no notice, nothing. I had to call in myself. I spoke with someone named Ayanda, who was unhelpful and kept interrupting me while I was trying to explain. I found the interaction frustrating and unprofessional, and that’s when I decided I couldn’t continue. When I emailed to cancel, the response felt dismissive. Even Ayanda’s so-called manager—who didn’t share their name—just said, “You confirmed this is a cancellation call,” with no interest in understanding or addressing my concerns. It was clear they didn’t really care whether I canceled or not. The service is extremely poor, and it feels like the company is more focused on collecting money than actually supporting students. To make matters worse, they don’t offer refunds—even for the deposit—despite failing to deliver on basic parts of the service. Just feels like a ****
Helpful (0)
|Replies (0)KM
Kitso M
1 reviews | Active since Jan 2020
3 Jul 2025, 09:41
Think Twice Before Enrolling with This College
I initially signed up on an installment plan and paid a deposit, which was fine, and I was ready to begin. I was contacted for onboarding, and at first, I actually enjoyed the process—I even started going through the course I had enrolled in. I was told during onboarding that a facilitator would be in touch, but I waited for weeks and no one ever contacted me. I had only been with the company for about a month when problems started becoming clear—and it turned out to be one horrible month. As my next installment approached, I received no reminders or communication—no payment link, no notice, nothing. I had to call in myself. I spoke with someone named Ayanda, who was unhelpful and kept interrupting me while I was trying to explain. I found the interaction frustrating and unprofessional, and that’s when I decided I couldn’t continue. When I emailed to cancel, the response felt dismissive. Even Ayanda’s so-called manager—who didn’t share their name—just said, “You confirmed this is a cancellation call,” with no interest in understanding or addressing my concerns. It was clear they didn’t really care whether I canceled or not. The service is extremely poor, and it feels like the company is more focused on collecting money than actually supporting students. To make matters worse, they don’t offer refunds—even for the deposit—despite failing to deliver on basic parts of the service. Just feels like a ****
0
Replies (0)KM
Kitso M
1 reviews | Active since Jan 2020
3 Jul 2025, 09:10
Think Twice Before Enrolling with This Company
Firstly, I signed up with an installment plan, which wasn’t a problem, and I was ready to start. I was called for onboarding, and I actually began to enjoy the process, even going through the course I enrolled in without issues. During onboarding, I was told a facilitator would contact me, but I waited for weeks with no follow-up. As my next installment payment approached, I received no reminders or any communication about payment deadlines or links to pay. Instead, I had to call myself. When I spoke with a lady named Ayanda, she was not very helpful—she interrupted me multiple times, which was frustrating. At that point, I decided I couldn’t continue. I sent an email to cancel, but it felt like no one really cared about my concerns or frustration. Even Ayanda’s so-called manager, who didn’t introduce themselves properly, just said I confirmed the cancellation without addressing my experience. The service was poor, and it felt like the company cares more about money than the students. They do offer refunds, but the overall experience was very disappointing.
Helpful (0)
|Replies (0)KM
Kitso M
1 reviews | Active since Jan 2020
3 Jul 2025, 09:10
Think Twice Before Enrolling with This Company
Firstly, I signed up with an installment plan, which wasn’t a problem, and I was ready to start. I was called for onboarding, and I actually began to enjoy the process, even going through the course I enrolled in without issues. During onboarding, I was told a facilitator would contact me, but I waited for weeks with no follow-up. As my next installment payment approached, I received no reminders or any communication about payment deadlines or links to pay. Instead, I had to call myself. When I spoke with a lady named Ayanda, she was not very helpful—she interrupted me multiple times, which was frustrating. At that point, I decided I couldn’t continue. I sent an email to cancel, but it felt like no one really cared about my concerns or frustration. Even Ayanda’s so-called manager, who didn’t introduce themselves properly, just said I confirmed the cancellation without addressing my experience. The service was poor, and it felt like the company cares more about money than the students. They do offer refunds, but the overall experience was very disappointing.
0
Replies (0)HB
Heila B
1 reviews | Active since Jan 2020
5 Mar 2025, 10:59
Bad service, Bad communication, everything bad
I started an Accounting course in February 2023. I finished the course in April 2024. My certificate was issues in August 2024, I received a very bad scanned copy of it in March 2025. I paid over R28 000 and they have the audacity to ask me to pay extra for a courier to bring MY original certificate to me. That is AFTER they ask IF you want the original. During the course itself there were numerus problems, including but not limited to: Problems getting the books Once the books were received, digitally, there was a horrible watermark that made the pages difficult to read and you were only able to print 10 pages at a time, with a minute delay between prints. For a book over 300 pages, this is VERY annoying and time consuming. Several errors in the books Problems with the learning portal Absolutely no communication from OR between the staff resulting in several emails back and forth trying to sort out any issue or get information The institution app not working at all Lessons on the website had nothing to do with the work you were supposed to learn, also errors in the lessons, lessons not getting graded, and incorrect terminology was used. Questions asked in exams that were not covered at all Not getting accounting software E-Tutorial sessions not being uploaded for revision No one paying attention to the schedule provided Excessive talking and distractions from staff during exams Unnecessary information was requested, i.e my Curriculum Vitae with no explanation given as to why this was required. Outdated exams Constant emails asking for WHEN we will get our results and certificate After bringing ALL the above problems to their attention and asking for a refund, I was offered a measly R4000 of a total of R28000. This is a slap in the face. I will NEVER do business with this company again, as they are a failure in every possible way. Don’t ever work with them. You are wasting your money, rather throw it in to a sewage plant, you will get better communication that way.
Helpful (0)
|Replies (0)HB
Heila B
1 reviews | Active since Jan 2020
5 Mar 2025, 10:59
Bad service, Bad communication, everything bad
I started an Accounting course in February 2023. I finished the course in April 2024. My certificate was issues in August 2024, I received a very bad scanned copy of it in March 2025. I paid over R28 000 and they have the audacity to ask me to pay extra for a courier to bring MY original certificate to me. That is AFTER they ask IF you want the original. During the course itself there were numerus problems, including but not limited to: Problems getting the books Once the books were received, digitally, there was a horrible watermark that made the pages difficult to read and you were only able to print 10 pages at a time, with a minute delay between prints. For a book over 300 pages, this is VERY annoying and time consuming. Several errors in the books Problems with the learning portal Absolutely no communication from OR between the staff resulting in several emails back and forth trying to sort out any issue or get information The institution app not working at all Lessons on the website had nothing to do with the work you were supposed to learn, also errors in the lessons, lessons not getting graded, and incorrect terminology was used. Questions asked in exams that were not covered at all Not getting accounting software E-Tutorial sessions not being uploaded for revision No one paying attention to the schedule provided Excessive talking and distractions from staff during exams Unnecessary information was requested, i.e my Curriculum Vitae with no explanation given as to why this was required. Outdated exams Constant emails asking for WHEN we will get our results and certificate After bringing ALL the above problems to their attention and asking for a refund, I was offered a measly R4000 of a total of R28000. This is a slap in the face. I will NEVER do business with this company again, as they are a failure in every possible way. Don’t ever work with them. You are wasting your money, rather throw it in to a sewage plant, you will get better communication that way.
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Replies (0)tM
tiyani M
1 reviews | Active since Jan 2020
11 Sept 2024, 07:29
Thank you Chartall for having Lesego
I wanted to take a moment to express my gratitude to LESEGO for your hard work and dedication towards my studies – your effort and patience have played a crucial role for the past two weeks .Thank you for going above and beyond in your role . Your guidance ,support , skills and work ethic is unmatched .
Helpful (0)
|Replies (0)tM
tiyani M
1 reviews | Active since Jan 2020
11 Sept 2024, 07:29
Thank you Chartall for having Lesego
I wanted to take a moment to express my gratitude to LESEGO for your hard work and dedication towards my studies – your effort and patience have played a crucial role for the past two weeks .Thank you for going above and beyond in your role . Your guidance ,support , skills and work ethic is unmatched .
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Replies (0)TM
Tebogo M
1 reviews | Active since Jan 2020
4 May 2024, 18:36
When looking to furthure your education? look no further than this!
I'd like to wholeheartedly recommend Chartall Business College to anyone seeking a high-quality, accessible, and affordable education. I can confidently say that my experience exceeded expectations. Chartall Business College's accreditation by the South African Department of Higher Education ensures a rigorous and recognized curriculum. Importantly, the institution's affordability, coupled with flexible payment options, makes it a viable choice for many us. What truly impresses me is the abundance of learning methods offered. Whether you're a full-time employee, a school leaver, or have a preferred learning style, Chartall Business College caters to all. The easy-to-use online platform, with accessible materials on both PCs and smartphones, makes it incredibly convenient to learn on the go. It's focus on unit standards is another highlight for me. The courses contents are clear, practical, and readily applicable to my professional life. Implementing what I've learned is seamless, and the material resonated deeply. Chartall Business College's commitment to its clients goes beyond academics. They activly demonstrate their dedication to helping people achieve their goals. Their ethos, "the only way is the right way," reflects their strong value system, which prioritizes compliance, genuine value, and quality learning. During my studies, I consistently witnessed these values in action from all the people in the different departments that they have. I am incredibly grateful for the relentless support I received from Chartall Business College. They have empowered me not only to learn but to thrive. I encourage anyone seeking a transformative educational experience to consider Chartall Business College. Keep adding value to people's lives!
Helpful (0)
|Replies (0)TM
Tebogo M
1 reviews | Active since Jan 2020
4 May 2024, 18:36
When looking to furthure your education? look no further than this!
I'd like to wholeheartedly recommend Chartall Business College to anyone seeking a high-quality, accessible, and affordable education. I can confidently say that my experience exceeded expectations. Chartall Business College's accreditation by the South African Department of Higher Education ensures a rigorous and recognized curriculum. Importantly, the institution's affordability, coupled with flexible payment options, makes it a viable choice for many us. What truly impresses me is the abundance of learning methods offered. Whether you're a full-time employee, a school leaver, or have a preferred learning style, Chartall Business College caters to all. The easy-to-use online platform, with accessible materials on both PCs and smartphones, makes it incredibly convenient to learn on the go. It's focus on unit standards is another highlight for me. The courses contents are clear, practical, and readily applicable to my professional life. Implementing what I've learned is seamless, and the material resonated deeply. Chartall Business College's commitment to its clients goes beyond academics. They activly demonstrate their dedication to helping people achieve their goals. Their ethos, "the only way is the right way," reflects their strong value system, which prioritizes compliance, genuine value, and quality learning. During my studies, I consistently witnessed these values in action from all the people in the different departments that they have. I am incredibly grateful for the relentless support I received from Chartall Business College. They have empowered me not only to learn but to thrive. I encourage anyone seeking a transformative educational experience to consider Chartall Business College. Keep adding value to people's lives!
0
Replies (0)SM
Shae M
1 reviews | Active since Jan 2020
10 Apr 2024, 13:53
NQF6 in Financial Markets and Instruments
I cannot express enough gratitude to Karl-Heinz for his exceptional guidance and unwavering support throughout my journey at Chartall Business College. Enrolling in the course was daunting, especially after being away from school for so long, but Karl's moral compass, patience, and encouragement were invaluable. His thorough explanations and understanding truly transformed my learning experience. I never imagined I would make it through the course, but Karl's belief in me never wavered. He not only helped me navigate the material but also instilled in me a newfound passion for learning. His dedication to his students is truly commendable, and I am forever grateful for the impact he has had on my life. I also want to extend my appreciation to the accounts team, especially Marisa, for their spot-on assistance with technical discrepancies. I can't forget to mention Pleasure, he has been a pleasure to deal with from day one. His professionalism and willingness to help has not gone unnoticed. In conclusion, Karl and the entire team at Chartall Business College are nothing short of remarkable. Thank you for being great guys! May the 4th be with you all!
Helpful (0)
|Replies (0)SM
Shae M
1 reviews | Active since Jan 2020
10 Apr 2024, 13:53
NQF6 in Financial Markets and Instruments
I cannot express enough gratitude to Karl-Heinz for his exceptional guidance and unwavering support throughout my journey at Chartall Business College. Enrolling in the course was daunting, especially after being away from school for so long, but Karl's moral compass, patience, and encouragement were invaluable. His thorough explanations and understanding truly transformed my learning experience. I never imagined I would make it through the course, but Karl's belief in me never wavered. He not only helped me navigate the material but also instilled in me a newfound passion for learning. His dedication to his students is truly commendable, and I am forever grateful for the impact he has had on my life. I also want to extend my appreciation to the accounts team, especially Marisa, for their spot-on assistance with technical discrepancies. I can't forget to mention Pleasure, he has been a pleasure to deal with from day one. His professionalism and willingness to help has not gone unnoticed. In conclusion, Karl and the entire team at Chartall Business College are nothing short of remarkable. Thank you for being great guys! May the 4th be with you all!
0
Replies (0)MS
Marianne S
1 reviews | Active since Jan 2020
1 Feb 2024, 11:07
Chartall NQF6 RPL
I enrolled for the RPL NQF6 in Financial Markets and Instruments with Chartall Business College in 2023. What a fantastic course and institution! The people I dealt with were very supportive and knowledgeable. Completing this qualification has allowed me to proceed to the Post Graduate Diploma in Financial Planning. Thank you Chartall for a challenging and accredited qualification!
Helpful (0)
|Replies (0)MS
Marianne S
1 reviews | Active since Jan 2020
1 Feb 2024, 11:07
Chartall NQF6 RPL
I enrolled for the RPL NQF6 in Financial Markets and Instruments with Chartall Business College in 2023. What a fantastic course and institution! The people I dealt with were very supportive and knowledgeable. Completing this qualification has allowed me to proceed to the Post Graduate Diploma in Financial Planning. Thank you Chartall for a challenging and accredited qualification!
0
Replies (0)