Chas Everitt Rustenburg, Unprofessional & ********* agency

I am deeply disappointed with the way Chas Everitt Rustenburg handled my rental experience. They are unprofessional and *********. From the very beginning, there were procedural issues that should not be overlooked. DO NOT RENT WITH THEM!

Firstly, the agency did not conduct the entry inspection in my presence, as required by the Rental Housing Act. This is a clear legal obligation meant to protect both tenant and landlord, and skipping it left me vulnerable to unfair claims at the end of the lease.

Throughout the lease period, communication was inconsistent and unprofessional. Messages were often ignored or promises made but never followed through on. When it came time for my deposit to be returned, I was met with resistance and excuses, despite fulfilling my obligations as a tenant.

The entire experience has left me feeling exploited and mistreated. It is unacceptable for a professional agency to neglect legal rental procedures and fail to treat tenants with basic respect and fairness.

I will be reporting this conduct to the Rental Housing Tribunal and Property Practitioners Regulatory Authority (PPRA) if the matter is not resolved properly. I expected a much higher standard from a company under the Chas Everitt brand and would strongly caution others before dealing with the Rustenburg branch.