CW
Checkers Whale Coast Mall
Unclaimed Business
CW
Checkers Whale Coast Mall
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Checkers Whale Coast Mall
Checkers Whale Coast Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Checkers Whale Coast Mall across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRH
ROXANE H
1 reviews | Active since Jan 2020
1 Dec 2025, 11:20
Lovies Black Friday Special
Checkers Little Me. We went for the black friday special of the Lovies Kimbies with the nappy bin for R179.00 but was told the store only received 100 bins and that there is no more and checkers does not do rain checks. All good and well but if you advertise a special please make sure there is enough stock. The store manager (craig) told me there is nothing he can do. what happened to customer service and trying your best to assist. We went all the way just to be told no more stock
Helpful (0)
|Replies (0)RH
ROXANE H
1 reviews | Active since Jan 2020
1 Dec 2025, 11:20
Lovies Black Friday Special
Checkers Little Me. We went for the black friday special of the Lovies Kimbies with the nappy bin for R179.00 but was told the store only received 100 bins and that there is no more and checkers does not do rain checks. All good and well but if you advertise a special please make sure there is enough stock. The store manager (craig) told me there is nothing he can do. what happened to customer service and trying your best to assist. We went all the way just to be told no more stock
0
Replies (0)PL
Paul L
1 reviews | Active since Jan 2020
12 Nov 2025, 09:08
CHECKERS: HUMILIATE FIRST, LIE SECOND, IGNORE THIRD
Shoprite Checkers Group - Checkers @ Whale Coast Mall - Herm****. On Monday, 10 November, my wife withdrew cash from Standard Bank ATM at Whale Coast Mall and immediately went shopping at Checkers. At the Checkers Liquor Shop, the cashier publicly held up her R100 note in front of other customers, embarrassing my wife (a teacher), then consulted the manager who refused to accept it. Standard Bank confirmed the next day that it is legal tender and Checkers had no right to refuse it. When I complained to Nicole at Checkers, she claimed she'd investigate and call back. She did, saying the manager told the cashier to accept the note, but the cashier was "off work." This was a lie - my wife found that same cashier working at the store half an hour later. I called Nicole back at 2:30 PM to inform her the cashier was indeed working. She promised to follow up and call me back. Over 24 hours later - still no call. I'm appalled by: ******* refusal of legal tender Public humiliation of my wife Staff lying or being *********** about their own schedules Zero follow-through or accountability Complete lack of professionalism This is the substandard service South Africans have become accustomed to, but I won't accept it. I don't pay premium prices for terrible service. I don't want anything free - I want accountability, an apology, and assurance this won't happen again. If no resolution, I'm escalating to social media, LinkedIn, and executive management.
Helpful (0)
|Replies (0)PL
Paul L
1 reviews | Active since Jan 2020
12 Nov 2025, 09:08
CHECKERS: HUMILIATE FIRST, LIE SECOND, IGNORE THIRD
Shoprite Checkers Group - Checkers @ Whale Coast Mall - Herm****. On Monday, 10 November, my wife withdrew cash from Standard Bank ATM at Whale Coast Mall and immediately went shopping at Checkers. At the Checkers Liquor Shop, the cashier publicly held up her R100 note in front of other customers, embarrassing my wife (a teacher), then consulted the manager who refused to accept it. Standard Bank confirmed the next day that it is legal tender and Checkers had no right to refuse it. When I complained to Nicole at Checkers, she claimed she'd investigate and call back. She did, saying the manager told the cashier to accept the note, but the cashier was "off work." This was a lie - my wife found that same cashier working at the store half an hour later. I called Nicole back at 2:30 PM to inform her the cashier was indeed working. She promised to follow up and call me back. Over 24 hours later - still no call. I'm appalled by: ******* refusal of legal tender Public humiliation of my wife Staff lying or being *********** about their own schedules Zero follow-through or accountability Complete lack of professionalism This is the substandard service South Africans have become accustomed to, but I won't accept it. I don't pay premium prices for terrible service. I don't want anything free - I want accountability, an apology, and assurance this won't happen again. If no resolution, I'm escalating to social media, LinkedIn, and executive management.
0
Replies (0)