ChelinoBaby does not care

Shocking service. I bought a Cybex car seat from them 1 year ago. I took it back because the sides broke off. They said it will take about 3 weeks to fix. It is now almost 3 weeks after. No one has given feedback. I drove back to the store to check up on the progress as it is a major inconvenience to not have a c****at for my child to drive in. When requiring about this at the store, the salesperson tells me that no one has come to collect the seat. This means that I will have no c****at during December holiday to put my child in. ChelinoBaby you can do better, not only from a service point of view, but also towards the safety of my child.