1 reviews | Active since Member
<p>We made use of Chellyb for our wedding in October. Everything went according to plan and was beautiful. We emailed them on Monday and asked of they were aware of broken crystal pieces used for the flower arrangements. They said there were no broken pieces but a few pieces missing. This was very strange to us so we want back to the venue to double check if anything was left behind. We spoke to the floor manager himself and he confirmed that he himself packed the decor. He said he placed the candle holders on top of the broken pieces and the rest of the crystals on top. We phoned Scott and he denied that there were any broken ones (even with so many witnesses). He blamed us, saying it's our responsibility (like we had to sleep next to his precious crystals to gaurd them). They deducted it from our damage deposit even though we were innocent. My advice to anyone using them in the future, take photos of anything broken, wake up the next morning nice and early to double check everything before Scott collects. Being wrongfully accused, humiliated and paying for someone you did not do..well my friend..word of mouth will do the job..we will spread it like wildfire!!!</p>
I forgot to mention that of 24 pieces hired according to them we only returned 8 pieces which is ridiculous!!! We were the last to leave that night and nothing was taken as we didn't give our flowers away to the guests.
I forgot to mention that of 24 pieces hired according to them we only returned 8 pieces which is ridiculous!!! We were the last to leave that night and nothing was taken as we didn't give our flowers away to the guests.