Based on recent customer reviews, Cherry Kicks receives overwhelmingly positive feedback for its exceptional sneaker quality and friendly service, with staff member Kayla frequently praised for her responsiveness and helpfulness. Many customers highlight the durability of their purchases, with some noting shoes lasting years. Repeat buyers express strong loyalty and recommend the store confidently. However, a small number of deeply negative reviews raise serious concerns about poor communication, delayed deliveries, ignored messages, and unfulfilled orders, with affected customers describing a distressing lack of accountability and deleted complaints on social media.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
50
Recommended: Very Likely
Jun '25 - May '26
Based on recent customer reviews, Cherry Kicks receives overwhelmingly positive feedback for its exceptional sneaker quality and friendly service, with staff member Kayla frequently praised for her responsiveness and helpfulness. Many customers highlight the durability of their purchases, with some noting shoes lasting years. Repeat buyers express strong loyalty and recommend the store confidently. However, a small number of deeply negative reviews raise serious concerns about poor communication, delayed deliveries, ignored messages, and unfulfilled orders, with affected customers describing a distressing lack of accountability and deleted complaints on social media.
Cherry Kicks has a TrustIndex of 0 out of 10 on Hellopeter, based on 25 reviews in the last 12 months. Hellopeter has tracked Cherry Kicks across 28 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bought two sneakers from CK,Kayla is so friendly, the service is so great the quality of the kicks 👍,they are so reliable.you’ll never go wrong with Cherry Kicks
1 reviews | Active since Jan 2020
Bought two sneakers from CK,Kayla is so friendly, the service is so great the quality of the kicks 👍,they are so reliable.you’ll never go wrong with Cherry Kicks
1 reviews | Active since Jan 2020
Dont trust the ****mer, deletes all negative posts from Social media and blocks the people, all the reviews on Hellopeter is **** reviews with people only reviewing her store. After months of waiting for my Jordan she sent the wrong colour and an absolute poor quality ****. The box didnt even have the regular stickers on the side.
1 reviews | Active since Jan 2020
Dont trust the ****mer, deletes all negative posts from Social media and blocks the people, all the reviews on Hellopeter is **** reviews with people only reviewing her store. After months of waiting for my Jordan she sent the wrong colour and an absolute poor quality ****. The box didnt even have the regular stickers on the side.
1 reviews | Active since Jan 2020
Amazing quality ...trust worthy with great service!! Thank you cherry ! I would recommend people to buy shoes on cherry kicks !
1 reviews | Active since Jan 2020
Amazing quality ...trust worthy with great service!! Thank you cherry ! I would recommend people to buy shoes on cherry kicks !
1 reviews | Active since Jan 2020
I should be giving none starts, this business owner is such a ******* I wrote on hellopeter last week and she contacted me telling me she will right her wrongs and send me another product.. till today I'm still waiting I took the last review off as she asked me to but I've been ****med again.. so I wrote here in the first place about her being unprofessional and I was unhappy with the product I purchased and when I complained and sent messages I was being ignored, blueticked now almost as if I never purchased there I then called and gave my explanation she said she'll get back to me I then sent messages and nothing I've been waiting yet again no communication I then called again she said she's unable to assist I was unhappy and asked how could you be so unprofessional its my first purchase..she cut me off and sent me a message saying I'm a ****...is it okay for business to act this way? After getting support, no remorse nothing. Is it okay for them to be unprofessional and swear customers? I'm disgusted very rude lady that runs this business wish I could upload all the screenshots I have.. sies!!
1 reviews | Active since Jan 2020
I should be giving none starts, this business owner is such a ******* I wrote on hellopeter last week and she contacted me telling me she will right her wrongs and send me another product.. till today I'm still waiting I took the last review off as she asked me to but I've been ****med again.. so I wrote here in the first place about her being unprofessional and I was unhappy with the product I purchased and when I complained and sent messages I was being ignored, blueticked now almost as if I never purchased there I then called and gave my explanation she said she'll get back to me I then sent messages and nothing I've been waiting yet again no communication I then called again she said she's unable to assist I was unhappy and asked how could you be so unprofessional its my first purchase..she cut me off and sent me a message saying I'm a ****...is it okay for business to act this way? After getting support, no remorse nothing. Is it okay for them to be unprofessional and swear customers? I'm disgusted very rude lady that runs this business wish I could upload all the screenshots I have.. sies!!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.