Misleading Sales Tactics and Unprofessional Conduct – Chery Northcliff

I am extremely disappointed with my experience at Chery Northcliff.

I responded to an adverti*****t for a new Chery Tiggo, expecting transparent and professional service. Instead, I was met with misleading information and empty promises from the sales representative, Richard. Commitments were made that were simply not honoured, which raises serious concerns about the dealership’s integrity and business practices.

This type of conduct is unacceptable and may constitute a violation of the Consumer Protection Act (Act 68 of 2008), particularly in terms of misleading representations and unfair business practices.

As a customer, I expect honesty, transparency, and professionalism — none of which were delivered in this case.

I strongly caution potential buyers to think twice before engaging with this dealership. I will be escalating this matter further if it is not addressed properly.

Disappointed and unacceptable experience.