Shisa nyama ghandi square

I didn't want to do this because I really like this spot but over the years service has gone from bad to worse at ghandi square chesanyama, I wait for my food for more than hour,my order is always forgotten, even with drinks,the bar lady is the worst she should be fired honestly because she has a stank ass attitude, I always have an issue because of her It's even starting to feel personal. Something needs to be done we are ****ing tired of this ****ty service e.. at this point I'm taking my money elsewhere