CL
Chicken Licken Sloane street
Unclaimed Business
CL
Chicken Licken Sloane street
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Retail
#53NPS Score
-100Unlikely
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVM
Veronica M
1 reviews | Active since Jan 2020
2 Mar 2026, 18:17
CHICKEN LICKEN Sloane has the worst customer service
Good day On the 26th of February 2026, we placed an order at the chicken licken sloane street in Bryanston at 1:46pm we then went across the shops. Coming back to fetch an order there was 2 people at the front 1 at cashier and the other at collection. The problem is she was more focus on drive thru than than walk in collections, we waited for more than 15 minutes and I asked the cashier if she give us our order, she said the one busy with busy with drive thru will give us. I called out for her she ignore me a couple of time and the rudeness I experienced was just discipline and rude. I mentioned to her we are also at work and our lunchtime is running out just by standing there, She still ignored and went on with her tasks. Bear you there was also an Uber guy who was patiently waiting for his collection whi we found there. How come there was only 1 person at the collection point? Is this how you allow your employees to treat your customers with orders that are already prepared for collections? How well do you train your employees with customer service? Was our order not valueable enough? The person we bought for also complained how cold the chips were. I would also like to know how you going to deal with this issue and provide me with the outcome. My colleagues and I always buy at that chicken licken so now with the bad experience I have how am I supposed to go there knowing there's such mistreatment? I did write to their customer care email and have not been acknowledged even now. Regards, Zee
Helpful (0)
|Replies (0)VM
Veronica M
1 reviews | Active since Jan 2020
2 Mar 2026, 18:17
CHICKEN LICKEN Sloane has the worst customer service
Good day On the 26th of February 2026, we placed an order at the chicken licken sloane street in Bryanston at 1:46pm we then went across the shops. Coming back to fetch an order there was 2 people at the front 1 at cashier and the other at collection. The problem is she was more focus on drive thru than than walk in collections, we waited for more than 15 minutes and I asked the cashier if she give us our order, she said the one busy with busy with drive thru will give us. I called out for her she ignore me a couple of time and the rudeness I experienced was just discipline and rude. I mentioned to her we are also at work and our lunchtime is running out just by standing there, She still ignored and went on with her tasks. Bear you there was also an Uber guy who was patiently waiting for his collection whi we found there. How come there was only 1 person at the collection point? Is this how you allow your employees to treat your customers with orders that are already prepared for collections? How well do you train your employees with customer service? Was our order not valueable enough? The person we bought for also complained how cold the chips were. I would also like to know how you going to deal with this issue and provide me with the outcome. My colleagues and I always buy at that chicken licken so now with the bad experience I have how am I supposed to go there knowing there's such mistreatment? I did write to their customer care email and have not been acknowledged even now. Regards, Zee
0
Replies (0)HM
Happy M
1 reviews | Active since Jan 2020
24 May 2025, 18:27
ZERO customer service||||meat not well done
the women made me wait 80 minutes for 9 piece just because i said i do not want breats only, and at the end of the day they gave me breasts is this a norm or those ladies are just used to making funof paying clientts they said th meat is not well done for ages
Helpful (0)
|Replies (0)HM
Happy M
1 reviews | Active since Jan 2020
24 May 2025, 18:27
ZERO customer service||||meat not well done
the women made me wait 80 minutes for 9 piece just because i said i do not want breats only, and at the end of the day they gave me breasts is this a norm or those ladies are just used to making funof paying clientts they said th meat is not well done for ages
0
Replies (0)CVdS
Christina Van der Spuy
1 reviews | Active since Jan 2020
7 Sept 2024, 15:05
Sloane street Chicken licken service is appalling
Worst experience. Wrong order delivered. They admitted it was their fault. Said Uber must refund me. For orders from them rather use Mr Delivery and another branch. Also worked out 40% cheaper.
Helpful (0)
|Replies (0)CVdS
Christina Van der Spuy
1 reviews | Active since Jan 2020
7 Sept 2024, 15:05
Sloane street Chicken licken service is appalling
Worst experience. Wrong order delivered. They admitted it was their fault. Said Uber must refund me. For orders from them rather use Mr Delivery and another branch. Also worked out 40% cheaper.
0
Replies (0)