Chill out aircons **** out!

This company does not honour their guarantees on installed Alaska 12000btu units.I. had one installed on 09 February 2024 since installation there was a rattle.I thought to give it some time to be in use.I had the installation team that was very helpful to come and check the unit for obvious reasons for the rattle and I was informed that it seems to bebthe fan..They then informed me to contact Chris from Chill out who sold the unit, just to be told that Alaska says they have never had issues with that model and the only way that this can happen if someone stuck their fingers in the unit, thus insinuating it was my fault.Please think twice before using this company.