CH
Chinchilla Heaven
Claimed Business
CH
Chinchilla Heaven
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Chinchilla Heaven
Chinchilla Heaven has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Chinchilla Heaven across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJP
Ju-Mari Pretorius
1 reviews | Active since Jan 2020
20 Aug 2025, 09:54
**** of a business
This place is a utter ****. They send you courier after payment and it's R1200 which is absurd. And when you cancel they charge you R700. Worst damn service. If I can give anyone advice rather order from places like Jungle Aquatics or family pet centre or takealot. It will safe you so much frustration and money.
Helpful (0)
|Replies (0)JP
Ju-Mari Pretorius
1 reviews | Active since Jan 2020
20 Aug 2025, 09:54
**** of a business
This place is a utter ****. They send you courier after payment and it's R1200 which is absurd. And when you cancel they charge you R700. Worst damn service. If I can give anyone advice rather order from places like Jungle Aquatics or family pet centre or takealot. It will safe you so much frustration and money.
0
Replies (0)IS
ILONA S
1 reviews | Active since Jan 2020
18 May 2020, 05:34
Silver Chinchilla wheels from Chinchilla Heaven
I want to warn everyone about the silver wheels for Chinchilla’s that you get at Chinchilla Heaven - Candice Freeme (Owner) Elzet (Manufacturer). I purchased a wheel last year for my chinchilla and was told that this is the perfect solution for my chinchilla and that the wheel is suitable for the cage. It turned out that this wheel is not suitable for all cages. In some cages this wheel is extremely noisy and it will also damage the cage. I have first hand experience of this. You cannot return the wheel. Please make sure that this type of wheel will work in your cage. This wheel is apparently more suitable for heavy and strong cages not the light weight and thin wired cages. My cage was damaged when my chinchilla used the wheel and the noise is unbearable. Candice and. Elzet does not take responsibility for this problem. Please make sure before you purchase so that you do not end up with a wheel that you can’t use. I feel that is is my responsibility to inform other consumers so that you do not go through what I did.
Helpful (0)
|Replies (0)IS
ILONA S
1 reviews | Active since Jan 2020
18 May 2020, 05:34
Silver Chinchilla wheels from Chinchilla Heaven
I want to warn everyone about the silver wheels for Chinchilla’s that you get at Chinchilla Heaven - Candice Freeme (Owner) Elzet (Manufacturer). I purchased a wheel last year for my chinchilla and was told that this is the perfect solution for my chinchilla and that the wheel is suitable for the cage. It turned out that this wheel is not suitable for all cages. In some cages this wheel is extremely noisy and it will also damage the cage. I have first hand experience of this. You cannot return the wheel. Please make sure that this type of wheel will work in your cage. This wheel is apparently more suitable for heavy and strong cages not the light weight and thin wired cages. My cage was damaged when my chinchilla used the wheel and the noise is unbearable. Candice and. Elzet does not take responsibility for this problem. Please make sure before you purchase so that you do not end up with a wheel that you can’t use. I feel that is is my responsibility to inform other consumers so that you do not go through what I did.
0
Replies (0)