Unpleasant service at chip n dip at gold reef city theme park

On my recent visit to Chip n Dip at Gold Reef City, I was disappointed by poor service and an order error. Despite clearly requesting only mayonnaise with my chip and mozzarella stick combo, the staff, who were initially inattentive and engrossed in conversation, app**** tomato sauce, which I dislike. After I pointed out the mistake, the employee dismissively added mayonnaise and a few fresh chips without properly fixing the issue. The tomato sauce remained, making my R85 meal nearly inedible. When I politely requested a resolution, the employee shrugged, offered no apology, and told me to “be grateful” for the food. This unprofessional response and failure to address the error left me feeling undervalued. I hope management addresses staff training and customer service, as this experience has deterred me from returning.