Extremely bad client service

Good day my name is Ayanda I just had a terrible experience with a consultant and their manager the consultant's name is Gadija she is extremely rude and has no client service what's so ever I was on the queue and she asked if anyone has a R10 change so a guy behind me gave her the change and I saw that she assisted him then I asked why is he being assisted before me she laughed and said because I have to assist him so I said that is not fair as I was ahead of him and if giving her change means that people can skip the line then she is misrepresenting choice clothing in Vangete Mall her manager(Nolan) came and I asked is she allowed to do this she then said she has to assist him no one even apologized to me after seeing that am upset by this behaviour the the consultant Gadija then left the till full of attitude and left me hanging then manager did nothing to help me as she stood there and pretended to be busy am appalled by this behaviour I was at the same shop yesterday and I received excellent service client she has a racial problem because the guy was coloured and when I asked why his being assisted she then spoke to him in Afrikaans which is disrespectful and one can only assume racial ************** the owner of the store in Zain and I would like him to call me back on the matter. I will make a statement on all social media platforms if I have to. i even sent this e-mail to them 16/09/2024 with no response