Untrustworthy Quotations

Earlier this year I had damage on my vehicle, took it to Chris Craft Panelbeaters for a quotation for my insurance. They provided me with one, slightly cheaper than the cheapest one i had already obtained. I sent it through to my insurance and they payed out. After that i returned to Chris Craft Panelbeaters to have my vehicle repaired I was informed that their quotation was Faulty and now the insurance had payed out almost R 15,000 to little. Chris Craft Panelbeaters failed to help me in ANY way and told me they hold them selves 100% Not Liable, which i understand i a way, but to me that is AS Unprofessional AS it gets. Unfriendly and not in any way a proper business. This all had taken months. Now after consulting with ANOTHER panelbeater (NOT Chris Craft Panelbeaters) in Nelspruit and explaining my situation, they we more than happy to help me out.