Citroen
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Citroen
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOM
Oupa M
1 reviews | Active since Mar 2026
30 Mar 2026, 19:21
My Worst experience @ Citroen Westvaal
I purchased a brand new Citroen C3 Aircross 2025 model in October 2025 @ Citroen Westvaal .Now, In December 2025 the car was already showing signs of being defective, the brakes were making weird sounds like they were old, raddles coming from the driver’s side & somewhere on the dashboard, their smash & grab was already coming off, the boot was misaligned as if the car was in accident. The rear view camera is very blurry & the car horn isn’t functioning properly. Was also quoted & charged a towbar for R6500 & later got informed by both the Service Manager & Principal manager that Citroen doesn’t build towbars for my vehicle, thus was adviced by them to go look for a registered towbar company to do one for me which they’ll pay, but I should know that all that will now affect my warranty should anything go wrong as it wasn’t fitted by them. The vehicle was booked twice in January 2026 to fix all those & they couldn’t get it right, in February the Service Manager for the 3rd time booked the vehicle for almost 2 months while I was driving their courtesy car & promised to assign a special technician for my car, to date the problem still persist. Instead it came back with more problems & now the front headlights is even misaligned, the car is starting to shake once I’m driving 155km/h & above. I raised my issue with them ( Citroen Westvaal)& Stallantis, told them I no longer want the vehicle & to date I’m being taken from pillar to post regarding the issue. They still insist it should be fixed when they had the vehicle for almost two months & they couldn’t get it right. They’re failing to accept & taking full accountability that they sold me a dream & their so called brand new vehicle is defective . I’ve never enjoyed the car since I bought it as it started giving me problems from as early as less than 3 months & my rights are being violated as no one @Citroen Westvaal is willing to give me the help I deserve as customer who bought a brand new vehicle. Now if you wanna go purchase a brand new vehicle @ Citroen Westvaal, goodluck as I’m still fighting a never ending battle cause of their so called brand new vehicle that has been fixed 3 times already. A car that’s not even 5 months old & now for the 4th time I’ve received another email telling me I should still bring it so they can fix it Instead of changing it. Customers are being violated @ Citroen Westvaal
Helpful (0)
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Oupa M
1 reviews | Active since Mar 2026
30 Mar 2026, 19:21
My Worst experience @ Citroen Westvaal
I purchased a brand new Citroen C3 Aircross 2025 model in October 2025 @ Citroen Westvaal .Now, In December 2025 the car was already showing signs of being defective, the brakes were making weird sounds like they were old, raddles coming from the driver’s side & somewhere on the dashboard, their smash & grab was already coming off, the boot was misaligned as if the car was in accident. The rear view camera is very blurry & the car horn isn’t functioning properly. Was also quoted & charged a towbar for R6500 & later got informed by both the Service Manager & Principal manager that Citroen doesn’t build towbars for my vehicle, thus was adviced by them to go look for a registered towbar company to do one for me which they’ll pay, but I should know that all that will now affect my warranty should anything go wrong as it wasn’t fitted by them. The vehicle was booked twice in January 2026 to fix all those & they couldn’t get it right, in February the Service Manager for the 3rd time booked the vehicle for almost 2 months while I was driving their courtesy car & promised to assign a special technician for my car, to date the problem still persist. Instead it came back with more problems & now the front headlights is even misaligned, the car is starting to shake once I’m driving 155km/h & above. I raised my issue with them ( Citroen Westvaal)& Stallantis, told them I no longer want the vehicle & to date I’m being taken from pillar to post regarding the issue. They still insist it should be fixed when they had the vehicle for almost two months & they couldn’t get it right. They’re failing to accept & taking full accountability that they sold me a dream & their so called brand new vehicle is defective . I’ve never enjoyed the car since I bought it as it started giving me problems from as early as less than 3 months & my rights are being violated as no one @Citroen Westvaal is willing to give me the help I deserve as customer who bought a brand new vehicle. Now if you wanna go purchase a brand new vehicle @ Citroen Westvaal, goodluck as I’m still fighting a never ending battle cause of their so called brand new vehicle that has been fixed 3 times already. A car that’s not even 5 months old & now for the 4th time I’ve received another email telling me I should still bring it so they can fix it Instead of changing it. Customers are being violated @ Citroen Westvaal
0
Replies (0)EP
Eileen P
1 reviews | Active since Mar 2025
4 Mar 2026, 11:11
Dissatisfied and disappointment with the citroen c3 max 2025 model
I have had nothing but the worse experience with my citroen c3 max that I bought from reputable company I have had issues with vehicle since I took ownership my radio stopped working my brake pump is giving in my back suspension is not good my tyres are worn out I just have the car for a couple of months I took in the car to westvaal to check suspension they didnt assist not to talk about the other hassles I faced so I booked it again for then to check what the issues are but im very disappointed and dissatisfied with the citroen car is not even a year old .what does one do in this situation im paying for a car the is always having problems .
Helpful (0)
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Eileen P
1 reviews | Active since Mar 2025
4 Mar 2026, 11:11
Dissatisfied and disappointment with the citroen c3 max 2025 model
I have had nothing but the worse experience with my citroen c3 max that I bought from reputable company I have had issues with vehicle since I took ownership my radio stopped working my brake pump is giving in my back suspension is not good my tyres are worn out I just have the car for a couple of months I took in the car to westvaal to check suspension they didnt assist not to talk about the other hassles I faced so I booked it again for then to check what the issues are but im very disappointed and dissatisfied with the citroen car is not even a year old .what does one do in this situation im paying for a car the is always having problems .
0
Replies (0)