Poor service and knowledge

I bougt the new Gun Africa magazine and saw that City guns advertise a hand gun fir R1440,I phoned and the sales rep told me the price is R2500 and that he will send me the banking details(this happened 9H38 today 6 Nov 17) I got home and opened the magazine and saw the gun was advertised for R1440 for this month,I opened my private emails(17H00) and NO mail was send from the rep to give banking details. My personal feeling is that the rep has little knowledge about the guns and no interest on client service,please don't advertise if you don't intend on selling to clients.