Useless service provider

City Power is honestly useless. I stay in Parktown, close to Braamfontein, and every time we have a power outage, it lasts five days or more. The last time we were affected, we literally had to throw food away after day five.

I honestly don’t understand their level of thinking. How are people surviving? How are kids managing to study when exams are coming up? How are people charging their devices and working for so many days without electricity?

It’s honestly frustrating, especially for some of us who don’t know anyone nearby who can assist us in the meantime. Parktown has not had electricity since the weekend, and I’m honestly fed up with their service.

When you call, you wait in a queue of more than 20 people, and when you request a callback, they never call back. I’m not sure why they even gave us that option.