STILL NO DELIVERY OF MY GOODS GOING 4 WEEKS WE ARE SLEEPING N THE FLOOR ON MATTRESS AND IT IS WINTER NOW

Good day now going on 4 weeks and still do not have my staff delivered, new number I have is off WHAT MUST I DO. The company came and fetched the goods already on the 10th April so the goods can be delivered on 18th April. Due to a mistake in their warehouse they only send the goods down on the 18th of April. But on the conversations between me and Matthew he said he is sending it down on the 12th of April. We I called him on Friday he said the goods is only leaving PE 3 o’clock the morning Saturday. When I started to follow up on the Sunday about at when the load will arrive he had excuse. On Monday I told him I need my goods by 4 o’clock and did not happen when I eventually got a hold of him the afternoon he said the will Push to deliver by 8 o’clock the evening after I asked him must I make a plan for a place to sleep. The goods was never delivered and we had to sleep on the clod floor. Tuesday morning I called him and that was when he told me that the goods only left on Sunday morning. At this point we still have not receive our goods and are starting to get flu because we have to sleep on a thin mattress we borrowed from friends and we have to buy Takeaways everyday due to their mistake. And I feel they must at least cover the unplanned cost as it is a result of their mistake.