Undermining of customer's

The service I'm getting from C&J Services in Boksburg is very very poor. You order stock which is in the warehouse you get it after 3 day's. You come first 4 people from big companies come you go last minimum wait period is 1 hour. You complain to the management it's like you talking to a wall I don't know if the sales person and the manager is related. I got to a stage where the sales person told me to go and report where ever I want he can even give me the Bosses number he's not afraid of of anything. This has been going on since the whole of 2023. I hope the management of C&J services will be able to come and see what's going on in Jhb. I'm a customer with a small business but being undermined like a small boy yet I'm not getting the stock for free is something disappointing. All three of them in the offices at that branch. Their behavior is the same. They even choose to save customers by race. If your cameras are working please go through them. Big companies should lead by example. The company could be big but it got there because of customers. No customer is big or small. Even C&J started small.