Mortifying Customer Service

I recently discovered the company, CL Brokerage and as a first time loan applicant I was left highly disappointed with the level of service I received. I app**** for a personal loan on Friday, the 12th of May and I must say I received a quick response and the loan consultant, Shaun Waso, asked me questions of which I responded to promptly. I only received an update on my loan application once I decided to reach out and ask as nobody bothered to give me an update. In all honesty, after the interaction I had with Shaun I wish that I did not even bother asking him for an update as the level of service I received just from interacting with him was horrible. In other words, he mistreated me and accused me of the unthinkable by saying that my financials are **** when indeed they are not. He did not even bother to ask for any form of financial documents and yet he continued to accuse me of **** financials. Clearly showing his true colours and how he truly treats black people.