Classic Sparkle Launderette
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Classic Sparkle Launderette has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Classic Sparkle Launderette across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The most disgusting service I have ever received in my whole life. I took my washing on Saturday to the Victoria branch to be washed and they told me that I can pick up on Saturday at 6pm. I go to pick up and the place is closed, no one in sight. I try calling to no avail. I eventually think to go to their other branch where I had to drive to with my petrol. Luckily I find someone there who tries to call the manager. Manager says she is in a meeting and will come to open for me. I wait and wait until someone comes to drop my clothes, and they are not in the luggage bag I sent them with. I tell them that I need my bag as I do not live in Pietermaritzburg, I live in Durban and need the bag. He says he can’t help. Today I called the manager and no apologies until I show my frustration. I tell her to deliver my bag at home in PMB as I am in Durban and she blatantly said she cannot do that. I now have to find someone to go pick it up using THEIR petrol. Absolutely disgusting! Do not use this service! And it’s the second time I’ve been disappointed. First time they told me my clothes would be ready at a certain time, and when I got there my clothes weren’t ready and they were at ANOTHER branch. Had to drive to that branch where my clothes were still wet. I told them to pack them wet like that because I had to leave. Worst service ever.
1 reviews | Active since Jan 2020
The most disgusting service I have ever received in my whole life. I took my washing on Saturday to the Victoria branch to be washed and they told me that I can pick up on Saturday at 6pm. I go to pick up and the place is closed, no one in sight. I try calling to no avail. I eventually think to go to their other branch where I had to drive to with my petrol. Luckily I find someone there who tries to call the manager. Manager says she is in a meeting and will come to open for me. I wait and wait until someone comes to drop my clothes, and they are not in the luggage bag I sent them with. I tell them that I need my bag as I do not live in Pietermaritzburg, I live in Durban and need the bag. He says he can’t help. Today I called the manager and no apologies until I show my frustration. I tell her to deliver my bag at home in PMB as I am in Durban and she blatantly said she cannot do that. I now have to find someone to go pick it up using THEIR petrol. Absolutely disgusting! Do not use this service! And it’s the second time I’ve been disappointed. First time they told me my clothes would be ready at a certain time, and when I got there my clothes weren’t ready and they were at ANOTHER branch. Had to drive to that branch where my clothes were still wet. I told them to pack them wet like that because I had to leave. Worst service ever.
1 reviews | Active since Jan 2020
I sent an expensive Tommy Hilfiger jacket to this laundrette for dry cleaning. It came back severely damaged and they denied responsibility for the damage. The jacket looked like they physically machine washed and tumble dried it instead of dry cleaning it. They are a very unprofessional bunch and will leave you extremely disappointed. I am now taking legal action against them as they chose to abdicate any responsibility for their actions.
1 reviews | Active since Jan 2020
I sent an expensive Tommy Hilfiger jacket to this laundrette for dry cleaning. It came back severely damaged and they denied responsibility for the damage. The jacket looked like they physically machine washed and tumble dried it instead of dry cleaning it. They are a very unprofessional bunch and will leave you extremely disappointed. I am now taking legal action against them as they chose to abdicate any responsibility for their actions.
1 reviews | Active since Jan 2020
I have never been more horrified by a cleaning service before. I sent in 3 pairs of sneakers for cleaning, and all 3 came back with damages. The most expensive of the three had the sole come apart from the shoe, and she blamed it on the quality of the shoe. I have been wearing and washing Nikes for years, and they blame the quality of the shoes!!!!!
1 reviews | Active since Jan 2020
I have never been more horrified by a cleaning service before. I sent in 3 pairs of sneakers for cleaning, and all 3 came back with damages. The most expensive of the three had the sole come apart from the shoe, and she blamed it on the quality of the shoe. I have been wearing and washing Nikes for years, and they blame the quality of the shoes!!!!!
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