Bad company and a ****

I want to share this message with the people of South Africa that are struggling with their debt. Please avoid this company is not good at all. the company did debit my money after i told them that i am no longer interested with their service. After i spoken with the consultant on the whatsapp that she must cancel everything she did refuse to cancel it and after 3 months they debit my account and now they refuse to reverse my money back. I did speak with one of their consultant on the phone and she refuse to gave me their email address. I have all the proof for the whatsapp conversation and the recording for the cancelation. even when i ask her that i am going to put a complain on the NCR she told me that there are not ander NCR and refuse to gave the name of the company that they are register on it. I just need my money back and also i dont have a contract with them no paper was handed to me to show that contract was done with them.