BAD SERVICE

On the 24 November 2022 we purchased 2 x Morowa 2 Division Whiskey couches from Clearance Warehouse Boksburg . On the Invoice it states that delivery will be 4 weeks . Understanding that it was December and the Manufacturers / Suppliers would be closed we were told that delivery will be done end January 2023 . February 2023 i was told that the manufacturing was not completed and that we can expect delivery 28 March 2023 . March came and went and we had difficulty to reach the Sales Consultant and Manager . We visited the store again (3rd time) . Again they called 'headoffice' we were again promised that somebody will call us . Then during April 2023 we managed to get hold of somebody who informed me that Clearance Warehouse was under "Debt Review" and that we will get our couches . Another month went by and then this person Renice tel. 076 332 8028 says that while we are waiting for the couches to be sorted they will send us 2 other on "lend' . as soon as the ones we purchased are ready they will do the swop . After numerous calls and promised Renice asked me on the 6th of November 2023 if we will be willing to keep the "loan couches " and the company will give us a discount refund of R7 000 . this amount will be paid to us at end of November if we agree . We agreed and end of November came and the discount was not paid in . after numerous enquiries i was told by Renice that she will find out from 'Finance dept" and let me know . I received no feedback . Now it is the 28 December and still no payment or explanation .