C
ClearScore
Claimed Business
C
ClearScore
Claimed Business
36 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, ClearScore receives praise for its free, easy-to-use platform and helpful credit monitoring tools, with loyal users valuing its clean interface and personalized financial guidance. However, the majority of feedback highlights serious concerns around inaccurate credit report data, including wrongful listings, duplicated missed payments, and accounts not being updated after settlement. Customers express deep frustration with unresponsive support, unresolved disputes, and lengthy wait times. Several reviewers also raised privacy concerns, alleging unsolicited promotional calls and unauthorized sharing of personal information with third parties.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-24
Recommended: Unlikely
Review Distribution
2.1|36 Reviews
Jun '25 - May '26
5(19.4%)
4(3.2%)
3(3.2%)
2(9.7%)
1(64.5%)
5(19.4%)
4(3.2%)
3(3.2%)
2(9.7%)
1(64.5%)
Frequently Asked Questions About ClearScore
Based on recent customer reviews, ClearScore receives praise for its free, easy-to-use platform and helpful credit monitoring tools, with loyal users valuing its clean interface and personalized financial guidance. However, the majority of feedback highlights serious concerns around inaccurate credit report data, including wrongful listings, duplicated missed payments, and accounts not being updated after settlement. Customers express deep frustration with unresponsive support, unresolved disputes, and lengthy wait times. Several reviewers also raised privacy concerns, alleging unsolicited promotional calls and unauthorized sharing of personal information with third parties.
ClearScore has a TrustIndex of 0 out of 10 on Hellopeter, based on 36 reviews in the last 12 months. Hellopeter has tracked ClearScore across 500 total reviews. How is the TrustIndex calculated? →
Recent reviews (36)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNL
Nhlanhla L
1 reviews | Active since Jan 2020
12 Mar 2026, 05:51
Clear score isn't truthful
How do you have 4 missed payments in one on one account? Do this people check this reports or a machine does it, misrepresentation of information isn't that ******* or something?
Helpful (0)
|Replies (0)NL
Nhlanhla L
1 reviews | Active since Jan 2020
12 Mar 2026, 05:51
Clear score isn't truthful
How do you have 4 missed payments in one on one account? Do this people check this reports or a machine does it, misrepresentation of information isn't that ******* or something?
0
Replies (0)SA
Shamon A
1 reviews | Active since Jan 2020
27 Feb 2026, 13:37
No updates and no contact
I have had a sim card contract, a mr price account and a wonga loan, ans paid all on time, no missed payments, and have not once received a credit score update in the past 2 years. I have tried to dispute and contact and have received no updates. This is affecting my plans and goals and makes things difficult for me.
Helpful (0)
|Replies (0)SA
Shamon A
1 reviews | Active since Jan 2020
27 Feb 2026, 13:37
No updates and no contact
I have had a sim card contract, a mr price account and a wonga loan, ans paid all on time, no missed payments, and have not once received a credit score update in the past 2 years. I have tried to dispute and contact and have received no updates. This is affecting my plans and goals and makes things difficult for me.
0
Replies (0)MN
Mbongeni N
1 reviews | Active since Jan 2020
29 Jan 2026, 15:39
The good guys
I have had the best experience using ClearScore. They offer real options and I found a loan that works for me. Thank you.
Helpful (0)
|Replies (0)MN
Mbongeni N
1 reviews | Active since Jan 2020
29 Jan 2026, 15:39
The good guys
I have had the best experience using ClearScore. They offer real options and I found a loan that works for me. Thank you.
0
Replies (0)CN
Christopher N
1 reviews | Active since Jan 2020
16 Jan 2026, 18:15
accounts ar not clos...
accounts ar not close on credit rieport mat matrix open
Helpful (0)
|Replies (0)CN
Christopher N
1 reviews | Active since Jan 2020
16 Jan 2026, 18:15
accounts ar not clos...
accounts ar not close on credit rieport mat matrix open
0
Replies (0)LR
Lumarno R
1 reviews | Active since Jan 2020
16 Jan 2026, 09:26
Visually see your financial discipline
Overall good experience with ClearScore. It is great to view how well behaved you are with your finances, paying back debts and getting a general idea what your credits score is.
Helpful (0)
|Replies (0)RM
Ross M
1 reviews | Active since Jan 2020
14 Jan 2026, 04:43
Clear score must be shut down in south africa
They must be shut down clear score they are foreigners Italians deciding about my credit wealth . Most off the time they dont update my accounts and their data is incorrect. They must be banned out off south africa
Helpful (0)
|Replies (0)RM
Ross M
1 reviews | Active since Jan 2020
14 Jan 2026, 04:43
Clear score must be shut down in south africa
They must be shut down clear score they are foreigners Italians deciding about my credit wealth . Most off the time they dont update my accounts and their data is incorrect. They must be banned out off south africa
0
Replies (0)RM
MK
Madillo K
1 reviews | Active since Jan 2020
22 Dec 2025, 03:46
Unbelievably bad service
It is unbelievable that clearscore is a one of the major organisation companies/businesses rely on to grant loans or to carry out their business. After my interaction with their(clearscore) complaints department, it is almost impossible to believe that a computerized system is used for purposes of determining individuals credit score. The impression I got is students in practice are learning to do the work with our credit profiles, and for that matter first year students. I laid a complain on Saturday consciantizing clearscore of wrongful listing that happened within a duration of 6 months, whereby my standard bank personal loan that is automatically debiting monthly on the day I got paid(I never get paid late, instead earlier other months) was reflected as not having to have been paid for a duration of 6 months. Instead of clearscore considering having to find out what transpired, they just decided to claim that it 'MIGHT 'late payments rather missed payments. I mean how can such an important organisation base their reasoning on 'might' instead of making informed decisions. Action taken by clearscore was to maintain those incorrectly listings and then amending my score, please note this time around their report left out some of my current existing accounts,adding additional accounts not owned.They( because it's hard to believe that it is system generated information)further dropped my score immediately with 8 points. To say the least, how on earth is clearscore trusted by businesses to pave a way for their decision making in doing business? Regards. M Kheswa
Helpful (0)
|Replies (0)MK
Madillo K
1 reviews | Active since Jan 2020
22 Dec 2025, 03:46
Unbelievably bad service
It is unbelievable that clearscore is a one of the major organisation companies/businesses rely on to grant loans or to carry out their business. After my interaction with their(clearscore) complaints department, it is almost impossible to believe that a computerized system is used for purposes of determining individuals credit score. The impression I got is students in practice are learning to do the work with our credit profiles, and for that matter first year students. I laid a complain on Saturday consciantizing clearscore of wrongful listing that happened within a duration of 6 months, whereby my standard bank personal loan that is automatically debiting monthly on the day I got paid(I never get paid late, instead earlier other months) was reflected as not having to have been paid for a duration of 6 months. Instead of clearscore considering having to find out what transpired, they just decided to claim that it 'MIGHT 'late payments rather missed payments. I mean how can such an important organisation base their reasoning on 'might' instead of making informed decisions. Action taken by clearscore was to maintain those incorrectly listings and then amending my score, please note this time around their report left out some of my current existing accounts,adding additional accounts not owned.They( because it's hard to believe that it is system generated information)further dropped my score immediately with 8 points. To say the least, how on earth is clearscore trusted by businesses to pave a way for their decision making in doing business? Regards. M Kheswa
0
Replies (0)