Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
A group of us went to the restaurant in Greenside to try the clean eating menu. The venue has a nice decor with products lining the shelves - all of the healthy and nutritional types. We ordered the half chicken, steak and a few pastas. The ordered got mixed up as the steak was over-cooked and a smallish portion. The owner came over to enquire how our meal was going and when advised of the mishap quickly got the cook to whip us complimentary meals including another steak. He went out of his way to ensure the error was rectified. In other restaurants I find that the manager or owner tends to scuff off the remarks by saying "that's the portion" or just give you a free drink or ice cream. This was exceptional and well done to the owner for going out of his way to remedy the situation.
1 reviews | Active since Jan 2020
A group of us went to the restaurant in Greenside to try the clean eating menu. The venue has a nice decor with products lining the shelves - all of the healthy and nutritional types. We ordered the half chicken, steak and a few pastas. The ordered got mixed up as the steak was over-cooked and a smallish portion. The owner came over to enquire how our meal was going and when advised of the mishap quickly got the cook to whip us complimentary meals including another steak. He went out of his way to ensure the error was rectified. In other restaurants I find that the manager or owner tends to scuff off the remarks by saying "that's the portion" or just give you a free drink or ice cream. This was exceptional and well done to the owner for going out of his way to remedy the situation.
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