Horrible horrible horrible support...

I am so tired of struggling with their lackluster support. That I had to come here and leave this review is really sad actually. If things don't change, I will definitely be putting together a report to my superiors motivating to move to a different service provider. I am the sole Specialist Developer in charge of our WhatsApp development, so they will most definitely consider my recommendations if I state my case properly.

I have never in my life as a software developer experienced such incompetence in my life.

Slow response...extremely slow. Staff who can never give me a straight answer. Staff who doesn't seem to know what is going on. I can keep going, but I won't.

Everything is always forwarded to their technical team. I am starting to wonder whether this technical team is actually more than one developer...because it doesn't seem like it. I am extremely disappointed in their service. It started so well...but over the last few 6 months, it has been nothing but horrible.

Hopefully their marketing lady sees this, and something gets done.