Cancellation of Product and not being refunded

<p>I bought a product on the 26 October 2016 and cancel it the same date. Up to now I never received any refund from clickbank</p> <p> </p> <p>Order Number HY5GAFTS.</p> <p> </p> <p>They say it take up to 3-5 working days for the refund. It now the 15 November 2016 and nothing in my account. They sent me to my bank and they can't find any refund in my account, No where the amount of R621.17 (Refunded) amount appear in my account. Will never ever make use of this service again </p>