CL
Clicks Lephalale mall
Unclaimed Business
CL
Clicks Lephalale mall
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Clicks Lephalale mall
Clicks Lephalale mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Clicks Lephalale mall across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceES
ELIAS S
1 reviews | Active since Jan 2020
14 Nov 2025, 16:46
Disgusting service by Funzani
We waited for about 40 minutes and finally were served by a cashier called Funzani,she spiced up the waiting by her poor service.You could tell she doesn't know were her salary comes from,no greating ,she just look at you and expect you to greet her , doesn't call next customers,when she gives you the resit she doesn't even look at you not even saying thank you. If the was a zero star I was going to choose that,you need to train your staff on how valuable a client is to them and clicks as a campony.Funzani is a champion of stinking attitude and poor customer service at your branch in Lephalale mall period!!!
Helpful (0)
|Replies (0)ES
ELIAS S
1 reviews | Active since Jan 2020
14 Nov 2025, 16:46
Disgusting service by Funzani
We waited for about 40 minutes and finally were served by a cashier called Funzani,she spiced up the waiting by her poor service.You could tell she doesn't know were her salary comes from,no greating ,she just look at you and expect you to greet her , doesn't call next customers,when she gives you the resit she doesn't even look at you not even saying thank you. If the was a zero star I was going to choose that,you need to train your staff on how valuable a client is to them and clicks as a campony.Funzani is a champion of stinking attitude and poor customer service at your branch in Lephalale mall period!!!
0
Replies (0)MM
Mohuba M
1 reviews | Active since Jan 2020
3 Nov 2024, 05:25
Appalling and Negligent service
I was dissatisfaction on the appalling and negligent service I received at Clicks Pharmacy in Lephalale. On October 5, 2024, I dropped off a prescription for TRUSOPT and COMBIGAN, confirmed with staff(Molebe Thulare) that the medication would be available for collection on October 30. When I returned to collect it, it was not there and there was no record of the order. The staff on duty on this day(GiftMamabolo) had a nonchalant attitude and failed to show any kind of accountability for the negligence and lack of action on behalf of his colleague. He did not even bother to give an apology. He showed no sympathy or empathy towards the severity of the situation and the fact that I would not have my Glaucoma medication for two days. The staff member initially responsible to order my medication (Molebe Thulare) later revealed that they do not order COMBIGAN without advance payment and failed to notify me of this requirement. I was quite appalled and frustrated with how this process turned out. It caused me significant anxiety resulting in physical discomfort from the lack of medication. I was also shocked of the advance payment required as I had not experienced it before at any other clicks pharmacy. Why is the ordering process in this particular clicks different from all others? It is very disappointing that this is what the clicks brand stands for.
Helpful (0)
|Replies (0)MM
Mohuba M
1 reviews | Active since Jan 2020
3 Nov 2024, 05:25
Appalling and Negligent service
I was dissatisfaction on the appalling and negligent service I received at Clicks Pharmacy in Lephalale. On October 5, 2024, I dropped off a prescription for TRUSOPT and COMBIGAN, confirmed with staff(Molebe Thulare) that the medication would be available for collection on October 30. When I returned to collect it, it was not there and there was no record of the order. The staff on duty on this day(GiftMamabolo) had a nonchalant attitude and failed to show any kind of accountability for the negligence and lack of action on behalf of his colleague. He did not even bother to give an apology. He showed no sympathy or empathy towards the severity of the situation and the fact that I would not have my Glaucoma medication for two days. The staff member initially responsible to order my medication (Molebe Thulare) later revealed that they do not order COMBIGAN without advance payment and failed to notify me of this requirement. I was quite appalled and frustrated with how this process turned out. It caused me significant anxiety resulting in physical discomfort from the lack of medication. I was also shocked of the advance payment required as I had not experienced it before at any other clicks pharmacy. Why is the ordering process in this particular clicks different from all others? It is very disappointing that this is what the clicks brand stands for.
0
Replies (0)JS
Juan S
1 reviews | Active since Jan 2020
8 Oct 2024, 09:04
Bad service and incorrect prices displayed on shelf
They are *****ing from clients as the prices on the shelf is nit corresponding with the price in the system is almost double and they refuse ti give the product to the customer as the price in shelf is indicated.
Helpful (0)
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Juan S
1 reviews | Active since Jan 2020
8 Oct 2024, 09:04
Bad service and incorrect prices displayed on shelf
They are *****ing from clients as the prices on the shelf is nit corresponding with the price in the system is almost double and they refuse ti give the product to the customer as the price in shelf is indicated.
0
Replies (0)