Scam business

I'm only rating 1 star, as the rating scale will not allow me to go lower.

Please avoid these guys! They are now trading under the name Phoenix Bike Fundis.

I ordered, and paid for parts during November 2020. To date I have yet to receive anything from them. I was also promised a variety of things including refunds, partial (up to 50%) refund of my costs once my parts were deboxed. But, all empty... what comes across as lies.

I regularly followed up with them, and got replies which seemed valid, all relating to the situation in Natal. And then I finally received a reply email entitled "Last and final update on parts order", with the following wording: "NOTE: There will be NO more updates after this email, As the suppliers got the entire operation under control." Since this I have had zero communication from them, and I also am unable to get through to their numbers during or after work hours. SMS's have been sent as well as WhatsApp messages - with none being replied to.