NO
Neville O
Active since Jan 2019
7
Reviews
0
Industries
Reviews
7 reviews37 months ago
Disgusting communication & service
I have had only problems since getting involved with Mytravelution. Whether it is their or their employees fault, I can't tell. This is mainly because the communication, or rather the lack thereof is appalling. My wife & I went to a presentation, and when we had decided to join their system based on the info which had been provided in the presentation, we paid our required fees. Upon receipt of the documentation, and our subsequent perusal thereof, we discovered a number of details which had not been made known to us. We questioned this, and proceeded to cancel our membership and request a refund. This process began in June 2022, and to date (March 2023) we are still struggling to get our money back from them. We only get communication when we follow up via email; and that is then a notice of what number we are in the refund queue. For both of us this is absolutely disgusting! We tried phoning their offices, but were also informed that the process was being followed as per the email communications. I would never recommend that anyone gets involved with this company in any manner.
0 replies
38 months ago
Highly disappointed
I would give them 0 stars if that was an option. The app is totally unfriendly as far as I'm concerned. I have struggled for so long now to place an order via the app. I loaded 2x R200 gift cards onto the app, and do what I may the app refused to provide me with the option or possibility to choose to use the R400 so-called Uber cash which the app showed I had available. When attempting to enquire as to how to use this, both online and in-store, I was totally unsuccessful. Online there is no option and/or detail about the use of the Uber cash. There is also no way one can speak to a human being to get clarification. In store, when the store personnel phoned Uber eats, and tried to allow us to enquire of the Uber eats person on the phone, we were rudely told to give the phone back to the store person. They point blank refused to speak to us. The so-called service from them in all manners is extremely disappointing. There is no way I would ever recommend that anyone make use of them.
0 replies
42 months ago
Scam business
I'm only rating 1 star, as the rating scale will not allow me to go lower. Please avoid these guys! They are now trading under the name Phoenix Bike Fundis. I ordered, and paid for parts during November 2020. To date I have yet to receive anything from them. I was also promised a variety of things including refunds, partial (up to 50%) refund of my costs once my parts were deboxed. But, all empty... what comes across as lies. I regularly followed up with them, and got replies which seemed valid, all relating to the situation in Natal. And then I finally received a reply email entitled "Last and final update on parts order", with the following wording: "NOTE: There will be NO more updates after this email, As the suppliers got the entire operation under control." Since this I have had zero communication from them, and I also am unable to get through to their numbers during or after work hours. SMS's have been sent as well as WhatsApp messages - with none being replied to.
0 replies
55 months ago
Purchase of software via Sell-SA
The entire process works very nicely & smoothly. I only give 4 stars because somehow they missed out on my payment, resulting in quite a delay in getting my purchase finalised. Despite this, I'm very happy with the product. Thanks Folks!
0 replies
57 months ago
Great meal and service at Jacks Bagels
I recently decided to give Jacks Bagels in Uitenhage (Eastern Cape) a try-out. To make things a little more challenging I took my wife along for a Saturday morning breakfast. Whilst placing our order the waitress indicated the differing types of bagels on offer, and indicated that 2 specific ones were very filling. I responded saying that I wanted to be filled, and thus ordered their tender steak filled bagel. Both wifey & I took their spiced chai teas as drinks. Was I surprised... in fact we were both very pleasantly surprised as to the size of the meals and the great value for money. What an absolute #WIN ! The spiced chai tea was also very tasty - with neither of us being able to fault them. We both did however encounter one slight issue...that being that the knives we were provided with could have been a little sharper so as to make the cutting of the bagels much easier. But... over all, the experience was great. The food was very tasty, fresh, well prepared and very adequately presented. The staff were very pleasant and professional. We will both definitely be returning for our next bagel treat.
0 replies
72 months ago
Poor courier service
To date the worst courier service I've ever experienced. Wanting to send an urgent package of documents from Uitenhage to Bisho, they were recommended to me. Upon contacting them they had indicated that it would normally take 24hrs for such an overnight package, but as it was going to Bisho it would be necessitated to go via their East London branch. This would result in a delivery time of 48 to 72 hrs. I proceeded to drop the package at their collection counter on the Tues mid afternoon. By the Sat morning, when contacting the recipient to verify whether the parcel had arrived, I found it had not as yet. Utilizing the tracking number, I proceeded with an online query, only to discover that the parcel had arrived at the East London branch on the Thurs...and that it was still there! With their offices being closed over the weekend, I called their Port Elizabeth branch on the Monday, and a lady assured me that she will let East London (independent deliveries people) know to be sure to contact the recipient for delivery. On Tues I phoned PE brance again and the lady said she had eMailed East London, but couldn't phone out as she was working from home. She offered to give me the number for me to phone East London. I phoned the independent delivery service in East London, and was told that the driver said the Education Dept was closed and they could not deliver. Nobody had phoned the recipient. I was assured it would go out on the Wed morning, as the driver was already out. I phoned again on the Wed to check that it had in fact gone out, but nobody could find any information re the previous day's discussion/promise. I insisted on speaking to the driver, who was there at that point, and he agreed to phone the recipient and deliver the parcel. The parcel then eventually arrived at the recipient after 8 days, instead of the promised 3 days max.
0 replies
88 months ago
Telkom ignore email hacking
My Telkom email account was hacked. I discovered this when strange responses were coming into my inbox, to places I'd never sent any mail. I telephoned the Telkom helpline, only to be told that I ought to send an email to their helpdesk. This I did, and eventually, after more than a week, I received 2 responses. Both told me that I ought to phone their helpline and follow the prompts. One BIG endless loop! I wrote back to the persons who had responded, explaining my predicament... with no further responses to date (more than 2 months later). I once again phoned the helpdesk, and got through to one lady who indicated that she was going to attempt to help me. But our line got cut off before I could get her name. So... back to where I was. To date I've gotten more than 3000 hacked mail returns into my inbox. And this is after I've set up a variety of rules and filters both on the main Telkom mail site as well as on my pc. Not one bit of information has been provided or offered as to how I ought to go forward in dealing with this, never mind them actually taking any action on resolving it.
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)