DONT BUY CLOTHING OR SHOES ON INSTAGRAM WITHOUT CHECKING IF THE COMPANY IS LOCALLY BASED OR IN CHINA

DO NOT BUY FROM THEM. They DEVIOUSLY use the name Cape or Cape Town in their name to market on Instagram and then you didscover after paying that they are in China. My two pairs of shoes arrived 4 weeks after ordering, one of them was dirty but ok, the other was the wrong size, wrong colour and wrong style. I've not been told this in response to my request for a return and refund:

Hi Paula, Thank you for reaching out, although I'm sorry to hear that you're not entirely satisfied with your order. You have the right to apply for a return within 14 days since the product has been delivered and received. However, please note that all return charges are the customer's liability. Your product will need to be returned directly to our supplier and it will be inspected upon arrival before your refund is processed.

Return address: Ms. Chang Garage No. 144, Building B8, Dexin Garden, Yuhua District, Changsha City, Hunan Province, China Post Code 410007 +86 18908492225 Please let me know if you would like to proceed with the return process. Kind regards, Hannah Cloud-capetown team

I responded noting that even if I were to send my item to them, I will have missed the 14 day cut-off.