Bad service

Extremely bad service. This Company tells you that your parcel was not handed in by the Service Provider where I purchased items from when we contacted them. But the delivery guy stands right in front of you with the parcel. Then they bad mounth the Company that sends the parcels you purchased. Waited way longer that lead times to receive the parcel as they dont know what they are doing. They dont phone when they deliver even when they say they do. Rather use a more reputable company. There is no customer service and no one willing to help when you want to track your parcel