Terrible email service

I had an [URL Removed] email account for many years; recently it seems the service was transferred twice, finally ending up with [URL Removed] (at mail.cloudafrica.io).<br> <br> The first transfer was quite seamless, and both the mail interface and existing databases were unaffected. At the second transfer (to CloudAfrica) however all my historical emails were lost (a couple of thousand). I raised this several times with two links provided: [Email Removed] and [Email Removed] (iirc). A fellow named Jameel responded, first promising to restore the emails, then claiming he had (there was no change), and finally summarily closing the enquiry as 'resolved'. Now my account has been shut down, ostensibly because it had been a free account and CloudAfrica want users to sign up for a monthly subscription.<br> <br> Would I pay for a service that treats support queries in this manner, and summarily discards users' valuable emails?