No service to guests

Stayed at Club Mykonos from 21 to 25 Oct in unit 412. The issue was the noise levels...guests making noise well after 2am. On the third night I called to complain...nothing changed. There were drunken guests walking around, saw 2 security guards patrolling but did nothing to control the noise. The last night we were there I called 3 times between 2am and 4am and the noise just continued. I was staying with my husband and my 2 elderly parents and we just wanted some peace and quiet. I asked guest services to have the manager call me in the morning...no call came. I also emailed them to complain and gave comments on my checkout form. To date no response. It seems they are not interested in their guests at all. I'm disgusted by this total lack of service. If I could rate them minus 5 I would.