Poor workmanship and bad customer service

My vehicle has undergone modest repairs at CMC Auto Panel Brackenfell. The fact that the quality of the workmanship on my vehicle was significantly compromised is a source of great sadness and disappointment.

The car was not cleaned, panels were oversprayed, parts were replaced with damaged or inferior parts, and water levels were not filled to the necessary level. Their client support is subpar.

Furthermore, the assessor's godlike demeanor is even more alarming, as it implies that they have the authority to act as they please with your vehicle. Even if the repair shop is located several kilometers from your residence or place of employment, the assessor will determine the location where your vehicle must be repaired. This poses a substantial logistical challenge for us as the client, but it is of no concern to the assessor. For as long as he sorts out his cronies. Auto and General appears to be in agreement with the assessor's behaviour and their compromised relationships with panel beaters. Additionally, the assessor directed that my vehicle be operated without my explicit authorisation. Referring to their godlike disposition toward your car.

I am now required to return my vehicle to CMC Auto Panel Brackenfell, as they failed to implement adequate quality control measures and exercise appropriate care, which would have enabled them to identify that my steering rack was also impacted by the accident.

It is perplexing why insurance companies continue to employ CMC Panel Beaters Brackenfell, however, this is not surprising when one considers their comfortable relationship with the assessor, which renders us, as clients, susceptible to exploitation and substandard service.