Disappointed with Ford umngeni Durban poor service

Firstly, I came came because my window on the passenger side was stuck and they told me they cannot repair it in will have to book it in. I booked for the 21 of April but the window was not fixed cz they had to order some parts. On the 2nd of June brought the car again because it wasn't locking. The technician has a look and booked me to come today 4 June but I went home with a car again that I still can't lock. I can't go anywhere because I don't i can't lock the car.. If the car get stolen? Who's going to take responsibility. I am a paying customer plus I am a woman. I have places to go to and now I am inconvenced because of this. They said that they will call me once they have the parts. In the meantime, I am supposed to be driving around with a car that won't lock. I don't feel safe. This is so incompetent and so unprofessional because when the technician was assessing the car on the 2nd of June he would have known which parts to order. And who is paying for the petrol because of their back and fought. I wouldn't advise anyone to buy Ford shame.. It has so much of technical errors and when you bring it to their attention they making you un around... Poor service and the stuff is so not friendly. 0799418156...Ntoko zo magwaza