Please return my personal belongings!

I would like to report the worst possible service from CMH Durban City. My rent to own vehicle was repaired at the CBD branch. After many complications with the car itself I requested rental Company to collect the vehicle from the workshop. I requested the Workshop Assistant Clinton to remove all my personal belongings from the vehicle as I was not at the shop when the tow truck collected the car. He undertook to do it. That was the Thusday. Somewhere in Nov 2022. By the Saturday I could make my way to the workshop just to be told that there was nothing in the vehicle. Thinking it might be a mistake I phoned back the next week to speak to Clinton who at that stage was on leave after his wife had a baby and was the promised by the workshop manager Clyde that he will follow up with the dealership in Pretoria. And behold, everything on my list and more, was found in my car and taken out. Except for a very expensive umbrella, which now was "gone". Clyde promised me to make arrangements to get the items back in Durban and replace my umbrella out of his own pocket. That was November. I have followed up weekly, with the same promise to "sort it out" since then but NEVER does anyone come back to me to confirm my items are ont their way to Durban. This morning I threatened to go to social media if not resolved today. Guess what????