Horrible service at service centre.

I am appalled by the service I received at Honda Umhlanga. I arrived at 6:30 a.m. and was 3rd in line, handed over my keys by 7 a.m., and was assured they would handle a fuel pump recall. I was clear that I did not want a full service, but despite this, they kept my car the entire day. I had to take off work at 12 p.m. just to go pick it up, and by 4 p.m., it still wasn’t fixed. According to my research, a fuel pump recall should take no more than an hour. The incompetence and complete lack of urgency from the staff was unacceptable . The only person who showed any care was a lady with a broken foot. this is the last time I will ever own a Honda. I strongly advise others to avoid this dealership at all costs."